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Posts: 6
Active Member
Topic starter

1. My subscription is active (and paid for) as told by the page of the new site. However, the new site claims that there is a problem with one of my subscriptions:

Also, there is no way to edit/remove old (cancelled) subscriptions.

2. Searching for Plus episodes on the new site, WHEN logged in on my Plus account that has 100% working subscription (still works on the old site) only returns NON-plus episodes to be listened. BTW, it would be nice to be labelled CLEARLY whether I'm viewing a Plus or a NON-Plus page....

3. Also, thanks a lot for disabling copy/paste on the new web site (/s). That's an asinine move for paid subscribers. Can't even copy/paste error messages from your web site to this forum. Really stupid. Lean about DarkUX patterns

Hope you get it all fixed up soon.

Posted : August 19, 2019 10:21 AM
Posts: 10
Active Member

I had the same problem. I resolved it by cancelling my subscription and resubscribing. A word on caution with this approach: it looks like I was charged again upon re-subscription. So, even though my auto-renewal subscription fee was deducted on 8/1/19, upon resubscribing I have a pending additional $8 fee. I'm hoping that once the smoke clears I can work with Greg to get this one resolved.

Posted : August 19, 2019 3:32 PM